SET UP A DIRECT DEBIT

With direct debit, your payments are automatically deducted from your bank account on the due date - you'll never miss a payment. You'll still receive your bill, but we will deduct your outstanding balance on the due date.

There are two ways you can set up your direct debit:

  1. Call us on 0508 11 33 22 to complete a paperless direct debit from your bank account.
  2. Complete our online direct debit form below.

    Set up a direct debit

    Direct debit FAQs
    • What is the frequency for payments?
      You will be debited monthly.  The amount that you owe is taken out of your bank account 10 days after you've received your bill.
    • When do the payments get made?
      Your bill is always paid on the due date, so you never need to think about your bill at all.  If the due date falls on a weekend or public holiday, we'll debit your account on the next business day.
    • Changing or cancelling your direct debit.
      If you wish to change any details of your direct debit or cancel the set up, contact us and we'll process this for you.
    • What is the cost?
      There is no cost to pay by direct debit. Just your usual bank fee for electronic transactions will apply.